Frequently Asked Questions

Most orders are processed within 24-48 hours. Delivery takes 3-5 business days depending on your location in India.

Yes, we offer Cash on Delivery across India for orders up to ₹5,000.

Once your order is shipped, you will receive a tracking link via email and SMS.

Absolutely. Every gemstone comes with a certificate of authenticity from a reputed gemological laboratory.

Before shipping, each item undergoes a traditional Vedic consecration process (pran pratishtha) to awaken its intended cosmic energy.

We recommend conditioning it with ghee or oil once every few months and keeping it away from harsh chemicals.

We accept returns within 7 days of delivery for damaged or defective items. Due to the spiritual nature of our products, we cannot accept returns for items that have been used.

Please contact us at info.shivcosmic@gmail.com with your order number and photos of the item.